Operations Manager – Wealth Management / Investments
Location: St Albans (On-site)
Salary: Up to £75,000 DOE + discretionary bonus + employee shareholder scheme
Benefits: Vitality healthcare, bonus scheme, share scheme
Working Pattern: Full-time, office-based (5 days per week for first year, hybrid available later)
About the Role
We are recruiting an experienced Operations Manager to join a boutique Wealth Management & Investment firm in St Albans. This is a key leadership position within a highly professional environment, supporting a team of Investment Managers, IFAs and support staff.
The role is hands-on, fast-paced and varied – you’ll take responsibility for the smooth day-to-day running of the business, ensuring operational excellence, workflow efficiency, staff support, and robust oversight of processes across the firm.
This position offers significant autonomy and influence and is ideal for someone who thrives in a small, highly technical investment/stockbroking environment.
Key Responsibilities
- Oversee all day-to-day operations across the business (non-investment functions)
- Provide operational leadership and support to approx. 5 IFAs/Investment Managers and 5 support staff
- Ensure internal processes, systems and workflows run efficiently and compliantly
- Work closely with senior management to implement operational improvements and company initiatives
- Oversee onboarding, admin workflows, reporting cycles, client service standards and internal coordination
- Support operational planning, resource allocation and team oversight
- Act as a central point for internal support and operational problem-solving
- Work closely with the Operations/Compliance lead to maintain high standards across the organisation
- Contribute to strategic and long-term operational planning as the business continues to grow
What We’re Looking For
Experience
- Strong operational experience within a Wealth Management, Stockbroking, DFM or wider financial services environment
- Experience managing or supporting technical staff (investment managers / IFAs / support teams)
- Understanding of investment workflows and the types of clients typically served by DFM/stockbroking firms
- Proven track record of improving processes, managing operations and overseeing office-based teams
Skills & Attributes
- Strong leadership and organisational skills
- Excellent communication and people-management ability
- High attention to detail with a solutions-focused mindset
- Confident managing processes, systems and day-to-day operations
- Proactive, hands-on and comfortable working in a smaller firm environment
- Able to work full-time in the St Albans office initially
Package & Benefits
- Up to £75,000 salary (DOE)
- Discretionary bonus scheme
- Employee shareholder scheme (being introduced)
- Vitality private healthcare
- Long-term progression potential within a stable and growing firm
- Opportunity to take ownership of operations within a respected boutique business
How to Apply
If you have senior operational experience within wealth management, investments or stockbroking and want a role where you can make a real impact, we’d love to hear from you.
Apply now to be considered.